Swisscom IT Services is just a few years old, but our history goes back much farther. The business units Swisscom CIT and AGI IT Services, which merged on 1 January 2002, had already been successful and competent partners for the integration and operation of industry-specific IT solutions, working on behalf of their respective clients, the Swisscom Group and the AGI association of banks. As a strategic subsidiary of Swisscom, the resulting company was assigned the task of being the information technology provider and operator of complex IT systems in an unregulated market.

In December 2004, Swisscom acquired AGI Holding, which had owned 28.9% of Swisscom IT Services. As a result, we are now a 100%-owned subsidiary of Swisscom. This allows us to act as a neutral IT services provider for various software platforms across all industries and without any conflict of interest.

2002

• Launch of the Swisscom IT Services brand.

2003

• Securitas AG transfers its electronic workplaces to Swisscom IT Services to become the first large third-market desktop outsourcing customer.

2004

• Ascom transfers its IT infrastructure and IT systems to Swisscom IT Services as part of a full outsourcing.
  
  
• The Tamedia Group outsources its entire IT to Swisscom IT Services.
• Five cantonal and 11 regional banks select Swisscom IT Services to run the Finnova platform.
  
  
• Swisscom IT Services put the largest blade server infrastructure in Switzerland into operation.
  
  
• Swisscom acquires AGI Holding, making Swisscom IT Services a fully-owned subsidiary of Swisscom.
  
  

2005

• Swiss International Air Lines transfers the operation of its IT infrastructure including basic SAP system to Swisscom IT Services.
  
  
• Swisscom Fixnet enters the VoIP (Voice over IP) business for private customers. The conditions for the future commercial triple-play offers are created together with Swisscom IT Services.
  
  
• In the year's biggest outsourcing deal in Switzerland, Swisscom IT Services wins the order for the desktop management and SAP user support for Swiss Railways (SBB).

2006

• As of 1st January 2006 Swisscom IT Services acquires Comit AG of Zurich. The new COMIT, integrating the former Business Line Financial Services, acts as financial specialist within Swisscom IT Services.
• With the acquisition of JW Service AG, an IT service provider based in Olten, Comit enhances its offshoring expertise.
  
  
• Coutts Bank von Ernst AG awards the order to implement and operate Avaloq to Comit, becoming the latter's first internationally active customer in the private banking segment.
  
  

2007

• Comit takes over International Financial Business Solutions (IFBS AG), in Zurich. This enables it to strengthen its portfolio for special banking solutions such as securities lending and repo.
  
  
• Eros Fregonas becomes the new CEO of Swisscom IT Services as of the 15 May 2007, replacing Michael Shipton as the head of the company.
• Swisscom IT Services, as general contractor, implements the universal medical archive system, synedra AIM, at the University Hospital in Zurich, allowing it to build on its existing competence in the health market sector.
  
  
• The existing outsourcing contract with the Securitas Group Switzerland is being extended. Swisscom IT Services is now responsible for supporting all SAP systems of the security specialist.
  
  
• Swisscom IT Services is restructured as of the 1 November 2007: the focus is on profitable growth in the external market. Within Swisscom, the IT specialist offers efficient, high quality solutions.

2008

• Swisscom's new data centre is commissioned in Zollikofen. This enables it to offer customers one of the most modern outsourcing infrastructures in Switzerland.
  
  
• Unisys and Swisscom IT Services join forces in the Swiss outsourcing market with the objective of providing multi-national companies based in Switzerland with complete end-to-end IT outsourcing solutions.
  
  
• Swisscom IT Services becomes the strategic IT partner of Mobiliar. The IT specialist supports the insurance company with the operation and engineering of its future IT workplace infrastructure.
  
  
• Comit undergoes restructuring due to its rapid growth. This allows it to lay the foundation for expanding its investment portfolio as well as the industrialisation of the implementation business. Marcel Walker becomes the new CEO of Comit.
  
  
• Swisscom IT Services is one of the first IT service providers in Switzerland to receive ISO certification for its professional IT service management (ISO 20000).
  
  
• Swisscom IT Services creates a new SAP competence centre with 250 specialists. The team is responsible for the comprehensive evaluation, smooth implementation and ongoing optimisation of SAP solutions for customers throughout Switzerland.

2009

• Swisscom IT Services acquires SAP specialist Resource Group Ltd, incorporates its SAP competence centre into Resource and continues to run it as an independent subsidiary under its own name. Under the umbrella of Swisscom IT Services, Resource becomes Switzerland's leading SAP full-service provider.
  
  
• Swisscom IT Services acquires a 60 per cent majority stake in Sourcag Ltd. Together with Comit, its subsidiary specialising in banking, Swisscom IT Services enters the field of Business Process Outsourcing (BPO) and thus expands its portfolio of services for the finance industry. Sourcag is run as an independent subsidiary of Swisscom IT Services.