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Swisscom boasts exceptional customer proximity with sales and technical staff present in more than 40 countries across Europe and the Middle East as well as in all major metropolitan areas of the United States. Swisscom Account Managers are experienced professionals that combine hotel and IT background. Through continuous training, they keep abreast of the latest developments in IT, telecommunications, and service design.

Managing Complexity

 

Our Account Managers advise you on your technology needs and ensure a consistent approach to managing your network and guest services. They help you manage complexity, follow up with our technical teams for a smooth service delivery and train your staff on Swisscom solutions. Quality is their focus, as much as it is yours, as their performance is measured by your satisfaction.

 

Swisscom also provides you with dedicated sales managers for your meetings and events business. A number of major meeting venues have chosen to work with an on-site Swisscom Account Manager.  They discovered it was a win-win solution: The Swisscom partnership enhanced their relationship with the corporate meeting planners while freeing some of their staff to focus on their core competencies.