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Our NOCs are staffed with certified network engineers and equipped with enterprise-grade management tools. You choose the level of management you want and what you need monitored. Whether it is detecting guest program preferences on the IPTV service or monitoring your accounting server for adequate disk space, we assist you to be on top of it. From basic up/down status to performance reporting to software updates, our staff and services can give you full confidence and visibility of your network.

 

One management platform for your systems

 

Swisscom Hospitality can support all your applications and systems on one consolidated enterprise- class management platform. We have invested in the most advanced service toolset that can manage hundreds of systems and applications at once, including all legacy software and hardware. Your benefits are:

• an integrated view of all your services at any time;
• control of all critical hotel systems, back-office as well as guest-facing;
• reduction of errors by pro-actively defining escalation procedures.
• Also, we can identify the source of potential issues fast and precisely.

Our Hotel Extranet makes the most relevant information from our Network Operations available to you. On a single interface, you can view the availability and utilization of all guest services in real-time. Detailed usage reports and the status of your network are all at your fingertips.