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We make every effort to guarantee that the operation of Swisscom services is as trouble-free as possible. Nevertheless, interruptions may occur due to maintenance work or unforeseeable circumstances. This page contains information regarding faults and maintenance work. Please also visit our Support Community, where you will find in-depth discussions on these topics.
Please check your contact details so that in the future we can notify you per SMS or e-mail of any service limitations. Many thanks.
| Status | Date and Time | Service | Description |
| Red | 24.05.12 10:27:14 | Mobile |
Mobile communications network in the region Lausanne. Show detailsclick |
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There are currently problems with calls via the mobile communications network, SMS and MMS message services and use of mobile Internet in the region Lausanne. Our technicians are working on identifying and resolving the problem. It is yet unknown how long this will last. We apologise for any inconvenience caused. Swisscom |
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| Red | 23.05.12 17:08:00 | Internet, Telefonie, Swisscom TV |
Internet, Swisscom TV service and telephony in parts of the canton Valais. Show detailsclick |
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Due to the weather situation of foehn occurs an increase of interference in the Swisscom network in parts of the canton Valais. Our technician are working on resolving the problem. |
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| Red | 23.05.12 14:14:00 | Internet, Telefonie, Swisscom TV |
Internet, Swisscom TV service and telephony in Küsnacht ZH Show detailsclick |
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Customers in Küsnacht ZH can currently expect restrictions or interruptions in the use of Swisscom telephony, Internet and Swisscom TV services. The reason is a damage to a cable in our network. Specialists are on site. Necessary repairs are being made so that the disruption can be remedied as soon as possible.
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| Red | 23.05.12 13:30:00 | Internet, Telefonie, Swisscom TV |
Internet, Swisscom TV service and telephony in Stalden (Sarnen). Show detailsclick |
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Customers in Stalden can currently expect restrictions or interruptions in the use of Swisscom telephony, Internet and Swisscom TV services. The reason is a damage to a cable in our network. Specialists are on site. Necessary repairs are being made so that the disruption can be remedied as soon as possible. |
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| Red | 22.05.12 17:43:00 | Telefonie, Internet, Swisscom TV |
Swisscom telephony, Internet and Swisscom TV services in Lausanne. Show detailsclick |
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Due to a damage on a Swisscom connection cable, Internet, Swisscom TV service and telephony are currently unavailable in parts of Lausanne. Necessary repairs are being made so that the disruption can be remedied as soon as possible. It is yet unknown how long this will last.
We apologise for any inconvenience this may cause. Swisscom |
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