Swisscom's Hospitality Services

Swisscom is Switzerland's leading telecoms company offering services and products for mobile, fixed and IP-based voice and data communications. Through its dedicated hospitality services division, the company offers integrated communication solutions to hotels and clients of the global hospitality industry.

Swisscom Hospitality Services resulted from the 2006 merger of Swisscom Eurospot, an Internet access provider to the European hospitality industry since 2002, and Core Communications, a US-based Conference specialist founded in 1999. Combining the strengths of both companies, and marrying them with the company's profound telecommunications expertise, Swisscom Hospitality Services has been able to develop a unique value proposition for the global hospitality industry. 

A network and telecom specialist, Swisscom Hospitality Services focuses on the design, implementation and management of integrated hotel IP networks. Network convergence allows hotel managers to run their business more efficiently and forms the basis for a new generation of guest services proposed, from IP entertainment to Premium Internet access services to customized conference solutions. 

Swisscom Hospitality Services boasts exceptional customer proximity with Account Executives in 17 European countries and across the US. They manage clients' IT needs on-site; train staff on Swisscom solutions; and work with the hotel's sales team to handle its client technology needs. 

Two Network Operations Centers located in Switzerland and in Washington, D.C., allow Swisscom to pro-actively manage and monitor service availability around the clock, while Swisscom's multi-lingual Customer Care serves guests 7/24.

Being headquartered in Geneva, Switzerland, Swisscom Hospitality Services has offices in North America as well as country and regional offices throughout Europe.

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