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Hoteliers

Giving your guests the ability to stay connected & productive

You’ve got enough on your hands running a business without worrying about ensuring Internet access for guests - yet reliable connectivity is now taken as a ‘given’ by your customers.

With Swisscom's hospitality services you can give travellers the solutions they want, helping them get connected and stay productive while away from their office or home.

We understand the high demands guests make of hoteliers and hospitality providers, and have developed these sophisticated services to complement your own high levels of service provision – and to help you give guests more.

Partnership is the key to our approach. We’ll work with you at every step to recommend, plan, deliver and manage the optimum solutions for your location and your guests.

Services available

High-Speed Internet Access

  • Fast, secure, reliable and easy-to-use connectivity in hotel guest rooms
  • Standard wired and wireless access
  • Internet packages to meet any meeting requirements
Know more about High-Speed Internet Access

Complex Conference Services

  • Expert consultants available for complex multiple device connectivity requirements
  • Support and expertise throughout the planning and delivery of IT services for critical conferences & meetings
Know more about Complex Conference Services

Business Centre Solutions

  • Complete turnkey packages with all the functionality of a modern office environment
  • High-speed Internet access, software and multimedia applications, and printing facilities
Know more about Business Centre Solutions

Digital Signage Systems

  • Improve your venue image and guest services while enhancing public areas
  • Provide breaking news, entertainment, promotional videos and meeting schedules
Know more about Digital Signage Systems

The Swisscom advantage

Major hotels and their guests across Europe and North America are already benefiting from our services.

  • Partnership: we work alongside you every step of the way so you can focus on running your business
  • Support: both remote and onsite, we guarantee a fast and professional response 24/7 – this includes toll-free international (multi-lingual) customer support for your staff and guests with personnel specialising in hospitality services providing step-by-step assistance
  • Security: our safe & secure services include dedicated firewalls, encryption and data security
  • Products & services: we’re as flexible as you need us to be

Related Links
Guestroom 2.0® boosts usage and guest satisfaction
One year after its official inauguration in 16 Dutch hotels, Guestroom 2.0 is now installed across all 2'200 Swisscom partner locations. Thanks to the new HSIA service, uptake of Business (Premium) connectivity has jumped from 20 to 50% in average.
Read news issued April 22, 2008

Why IPTV makes sense for TV deployment worldwide. Nick Price, Board Member of Swisscom Hospitality Services, examines the value proposition of IP-based TV and entertainment services.
Read article

Business Centre PC: Swisscom strengthens offer on comfort and convenience
PMS integration boosts usage at pilot locations
Read the news

"Reinventing the hotel guest experience: Swisscom launches Guestroom 2.0".
Press release issued April 19, 2007
Press release