High-speed Internet Access

Convenient, secure & cost-effective: you’re connected

Business travellers want seamless Internet connectivity when away from home, particularly in their hotel room. They expect cost-effective, high-speed Internet services that ensure the highest levels of availability allied with total security.

• Reliable connectivity at broadband speeds: easy to access and easy to use
• Based on an advanced international network infrastructure
• Your guests can ‘take the office with them’: access corporate networks securely, check e-mails, browse the web, book flights…
• A faster, more convenient and lower cost alternative to other connection alternatives within hotels – such as dial-up

It’s a win/win situation: guests receive the superior services they want at cost-effective prices, while hotels have a professionally managed Internet service to provide. 

• Hotel guest rooms - wired and wireless access
• Internet-enabled meeting rooms & conference suites
• Wireless access in public areas: hotel lobbies, Business Centres, lounge, bar and other areas  

High security
Security is our top priority. This is why Swisscom's hospitality services are compatible with latest Virtual Private Network technology; embedded security measures include virus protection, firewalls and encrypted secure payment facilities. We want you and your guests to have total peace of mind.

Customer care
Remote monitoring by our Network Operations Centres ensure high performance and availability. However, should help be required, our Customer Support Team is on call 24 hours’ a day.

Hotel staff and customers simply call a toll-free international number - 00 800 38 767 768 - where expert multi-lingual personnel will provide step-by-step assistance. And if problems can’t be resolved immediately they are automatically escalated to our helpdesk team specialising in hospitality services.

Connecting is fast and easy

• Access can be paid for quickly and easily at reception desks or online by guests via a secure credit card facility
• A consistent and familiar interface means getting online takes seconds  

In fact, we want make it as easy as possible: this is why we also provide “plug and play” Internet adapters for guests to borrow onsite if they are not wireless-enabled but want to access the service.

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