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Business numbers
Take advantage of our modular services to cover all your company’s call management needs.
Overview
Benefits
What you get with business numbers
Your business partners can reach you at any time on a single number.
Perfect call management maximises your customer contact – no contact is ever lost.
Thanks to our modular range of services, you’ll be able to find a solution that meets your needs.
Business numbers are the right solution for
communicating directly and cost-effectively with your customers,
keeping your company organisation flexible (your phone number stays the same),
strengthening your corporate identity with a phone number that’s easy to remember,
promoting a response by crediting a small amount of the call charge to each caller,
tracking the response to press, radio and TV advertising,
and optimising how you use your resources so as to improve their profitability.
You save on costs
You save money because you only pay for what you use rather than for up-front investments.
You are seen as progressive
Business numbers set you apart as modern and forward-looking company that attaches great importance to dialogue with its customers.
You have a clear picture
The call statistics show you everything you need to know in order to optimise your marketing communication and plan your call centre resources.
You enjoy flexibility
With a business number, you can keep your goal constant or continually redefine it. For instance, you can set up manual or fully automated security solutions.
You never lose a contact
Thanks to flexible routing functions, callers are always connected to the right person in line with precise criteria. In other words, you are always contactable, which goes a long way towards enhancing your business relationships.
You are valued
Callers who aren't kept on hold for long periods and are always put through to the right place are happy, loyal customers who will keep coming back.
Contact
SME Hotline
0800 848 900
Fax:
0800 848 901
From outside Switzerland:
+41 848 857 856
(call charges apply)
Swisscom partner
Here you can find a partner near you.
Further information about Business Numbers can be found here:
PDF: Brochure