Swisscom - SME - COMBOX®

COMBOX®.

The answering machine for your telephone.
Your answering machine takes all calls that you cannot answer personally, but that’s not all it can do…

The new COMBOX®
COMBOX® basic
COMBOX® pro

After 12 years in operation, the technical COMBOX® infrastructure has been renewed. This brings a number of improvements for you.

The most important changes with the "new" COMBOX®

Short spoken menu; only keys '1', '4' and '0' are mentioned. If you would like to hear all key functions, press the '0' key.
The COMBOX® can be integrated into the customer centre and administered online. More
COMBOX® messages can now be saved with no time limit.

Comparison of COMBOX® basic and COMBOX® pro

	COMBOX® basic	COMBOX® pro
Storage capacity	20 messages (3 minutes long)	100 messages (3 minutes long)
Call-back with '1' key
Saving messages with no time limit with '2' key
SMS messaging
Personal greeting for callers from within the country
Personal greeting for callers from outside the country
Personal absence message (callers cannot leave a message)
Receiving and sending faxes from the online customer centre
Online administration of settings
Online administration of voice messages and faxes
Forwarding of voice messages and faxes to an e-mail address
Announcement of date and time can be switched off
Cost	free	5.-/month

Normal connection fees are charged for listening to messages in Switzerland.

To order COMBOX® pro

Order

COMBOX® Login

Administer COMBOX® basic and pro online here:

COMBOX® login

Here you will find more information on the Swisscom Customer Center.

Swisscom Customer Center

Changes to COMBOX® basic

	Old COMBOX®	New COMBOX®
New messages	Deleted after 15 days	Deleted after 30 days
Saving of messages	'2' key (automatic deletion after 24 days)	'2' key (no time limit)
Messages that have been listened to	Deleted after 72 hours	Deleted after 24 hours
Deletion of messages	Key combination '0'/'3' or '3' + '1'	'3' key
'0' key	No function	Reads out all keys in the message menu
Online administration of settings	Not available	At the online customer centre

Key functions when using COMBOX® basic

You can select the following commands on the phone keypad when listening to messages.

	Call-back
	Save
	Delete
	Listen again
	Read out phone number of caller
	Settings
	Read out all key functions
	Next message

Changes to COMBOX® pro

	Old COMBOX®	New COMBOX®
New messages	Deleted after 15 days	Deleted after 30 days
Saving messages	'2' key (automatic deletion after 24 days)	'2' key (no time limit)
Messages that have been listened to	Deleted after 72 hours	Deleted after 24 hours
Deletion of messages	Key combination '0'/'3' or '3' + '1'	'3' key
Online administration of settings	None	At the online customer centre
Greetings	7 greetings	4 greetings
Absence messages	1 absence message	Personal greetings can also be defined as an absence message.
SMS messaging	1 phone number	To up to 3 phone numbers
Forwarding of voice messages and faxes to an e-mail address	1 e-mail address	To up to 3 email addresses
'0' key	No function	Reads out all keys in the message menu
'5' key	No function	Reads out date/time that the message was recorded
'6' key	No function	Reads out phone number of the caller

Key functions when using COMBOX® pro

You can select the following commands on the phone keypad when listening to messages.

	Call-back
	Save
	Delete
	Listen again
	Read out date/time when message was recorded
	Read out phone number of caller
	Settings
	Read out all key functions
	Next message