General requirements
You require a NATEL® subscription or Easy offer from Swisscom.
We highly recommend a subscription with data option. In particular, if you initially download Mobile Security to your smartphone. Mobile Security temporarily requires an Internet data connection in order to download the latest virus definitions.
System requirements
You require a smartphone with one of the following operating systems:
- Symbian 3
- Android 2.2, 2.3
Mobile Security on your smartphone
Swisscom smartphones with Mobile Security pre-installed:
Various Swisscom smartphones come with Mobile Security already pre-installed. These devices do not require any additional memory for the programme. Mobile Security is located in the main or progamme menu. You can recognise the progamme from the lock symbol
.
Swisscom smartphones without Mobile Security pre-installed:
Various Swisscom smartphones have a so-called launcher (Start symbol) in the programme menu. Mobile Security can be downloaded directly via this launcher. The size of the programme differs depending on the operating system and is approximately 2 MB, which need to be available on your smartphone. The launcher can be recognised from either the lock symbol
or the F-Secure logo
.
Smartphones without Mobile Security pre-installed:
With other smartphones, which were not purchased from Swisscom or that do not have a launcher in the programme menu but meet the system requirements, you can download Mobile Security from Swisscom via your browser. Use this link to download the programme: The size of the programme differs depending on the operating system and is approximately 2 MB, which need to be available on your mobile phone. Once you have installed Mobile Security, the Swisscom Mobile Security symbol appears in the programme menu of your smartphone.
If you have the free F-Secure Anti-Theft product installed on your smartphone, you should first of all uninstall this application. Subsequently, apply the same procedure as for smartphones without Mobile Security pre-installed.